Only certain animals are allowed in the cabin:
Domesticated dogs, cats, rabbits, guinea pigs, hamsters, or small household birds may be carried on flights within the United States. Sorry, no reptiles or arachnids (and please, no lions, tigers or bears).
Only domesticated dogs and cats may be carried to or from international destinations.
Pets are allowed in the cabin on all domestic Frontier flights, and on international flights to/from the Dominican Republic and Mexico.
You may not sit in row one or an exit row when traveling with a pet.
For safety reasons, your pet must remain in the travel container at all times. If your pet is disruptive, it’s up to you to soothe him/her without taking him/her from the pet container.
Please Note: While it might be tempting to help comfort your pet, most veterinarians advise against sedating pets for travel since the effects of tranquilizers on animals at higher altitudes are unpredictable.
We ask that you do not provide food or water to your pet while traveling on the aircraft. The stress of traveling, the motion of the aircraft, and other factors could make your pet uncomfortable.
Please Note: No oxygen will be administered to a pet in the event of an emergency.
Your pet needs to be harmless, not disruptive, odorless, and require no attention during flight.
A few things to know about your pet's traveling container:
The travel container must be large enough for the pet to stand, turn around, and lie down in a natural position (you want your pet to be comfortable, don’t you?). The carrier must also fit underneath the seat in front of you. There may be certain seats that cannot accommodate your pet container, but we'll work with you to get a seat assignment with space.
Maximum dimensions for a pet container are 18" length x 14" width x 8" height.
We recommend the container be a soft-sided case.
Your pet must stay in its container at all times.
We do not allow pets to be checked as baggage
you are allowed either a personal item (8”H x 14”W x 18”L) OR a carry-on bag (10”H x 16”W x 24”L). An additional fee will apply for the carry-on bag.
The United States Department of Agriculture (USDA) regulates the transport of pets within the U.S. While we do not require a health certificate for pets carried in the cabin traveling within the U.S., upon arrival, a certificate may be required by the specific state in which you are landing. For clarification, please call your veterinarian or see the U.S. Department of Agriculture's Veterinary Services.
For international travel, a health certificate is required. Each country may have vaccination requirements beyond the requirements listed here. Consulates can provide more information regarding other diseases for which your pet must be vaccinated.
A few things to know about your pet's health certificate:
Must be dated based on country on entry:
Within 30 days of entry into Puerto Rico
Within 10 days of entry into the U.S.
Within 15 days of entry in the Dominican Republic
Within 14 days of entry into Costa Rica
Within 5 days of entry into Mexico
Must include:
Name and address of the owner
Animal species
Country of origin/destination
Immunization against rabies within 12 months for: adult pets 3 months of age or older for all destinations except Costa Rica and Puerto Rico. Costa Rica defines adult pets as 4 months of age and older. Puerto Rico also defines adult pets as 4 months of age and older and requires immunization against rabies within 6 months. Please Note: The immunization must be administered no more than one year and no less than 30 days prior to international travel. If a pet received a rabies booster less than thirty days before an international flight, proof of the prior rabies shot is required.
Additional requirements by country
Mexico and the Dominican Republic require a statement on the health certificate that the pet is free from parasites and has been treated for parasite prevention.
The following vaccinations are recommended: hepatitis, PIP and leptospirosis.
Puerto Rico requires a sturdy collar and two identification tags. The tags should include both your permanent address and telephone number, along with an address and telephone number where you can be reached while traveling.
All dogs and cats being transported to and from Canada are required to have both a rabies vaccination and a health certificate.
The rabies vaccination certificate must be issued, in either English or French, by a licensed veterinarian from the country of origin. There is no waiting period after the vaccination is administered. Canada does also recognize the three-year rabies vaccination. Please note that if validity date does not appear on the certificate, then it will be considered a one year vaccination.
A certificate of health must be in English or French and completed by a licensed veterinarian. It should identify the animal, the dates of vaccination, the manufacturer and the expiration date of the rabies vaccine.
In addition to all other documentation requirements, parasitic treatment must be included in the health certificate.
TRAVELING WITH A TRAINED SERVICE ANIMAL
We accept service animals trained to assist passengers with disabilities in the cabin of our aircraft.
Frontier has a new policy for accommodating customers with disabilities who seek to travel with a trained service animal in the cabin. A trained service animal is individually trained to perform a task(s) or work for a person with a physical and/or mental disability.
Customers with disabilities seeking to travel with a trained service animal must provide credible verbal assurance that the animal is a trained service animal. (Service animal ID card or service animal registry paperwork is not considered conclusive absent credible verbal assurance.) Additionally, note the following changes to our policy:
Frontier will only accept the following species of animals in our cabin as trained service animals:
Cats
Dogs
Miniature horses
Frontier will accept fully trained psychiatric service animals as trained service animals
A customer who has an outbound flight prior to November 1, 2018 and is returning on or after November 1, 2018, will be allowed to transport the trained service animal in accordance with the existing policy.
A trained service animal must be trained to behave properly in a public setting and under the control of the handler at all times. A trained service animal that engages in disruptive behavior may be denied boarding.
Examples of disruptive behavior include (but are not limited to):
Scratching, excessive whining or barking
Growling, biting, lunging
Urinating or defecating in the cabin or gate area
Booking a Reservation
We strongly encourage customers to notify us in advance if traveling with a trained service animal. For future travel, trained service animal special requests may be selected during booking. For existing travel, a customer can update their reservation online. If an animal does not meet the qualifications to travel as a trained service animal, the animal may be eligible to travel in accordance with our Pet Policy for a fee.
At the Airport
To accept an animal as a trained service animal, we will determine both that the customer seeking travel is an individual with a disability and that the animal is a trained service animal.
If a customer’s status as an individual with a disability is not apparent (for example, if the disability is not clearly visible), our employees may ask fact-finding questions to determine whether an animal is a trained service animal, emotional support animal (ESA), or eligible to be accepted as a pet. For example, we may ask how an animal has been trained to assist with a disability or what work it has been trained to perform. A customer may be asked about the nature of the animal at different points throughout the journey.
Onboard
In accordance with federal safety regulations, the trained service animal must be positioned so as not to obstruct customers' expeditious evacuation in the unlikely event of an emergency. In addition, a customer traveling with a trained service animal cannot sit in an emergency exit row. A trained service animal can be placed on the aircraft floor or on the customer’s lap (provided the animal is no larger than a child under the age of two). Trained service animal’s must not extend into the aircraft aisle or occupy an empty aircraft seat or encroach upon a neighboring seat. A customer is not required to transport a trained service animal in a pet carrier. However, if a customer opts to carry his/her trained service animal in a pet carrier, the carrier must be properly stowed for taxi, takeoff, and landing underneath the seat in front of the customer.
International Travel
A trained service animal will be allowed to travel on flights to/from all domestic and international destinations, but many international destinations have country-specific regulations. A customer traveling with a trained service animal on an international itinerary is solely responsible for researching and complying with applicable laws, requirements, and/or procedures of each country on the customer’s itinerary with respect to the acceptance of the animal. Flights operated by our codeshare partner, Volaris Airlines, prohibit all animals except dogs.
TRAVELING WITH AN EMOTIONAL SUPPORT ANIMAL
We accept emotional support animals in the cabin of our aircraft under the conditions below.
Frontier has changed our policy for accepting emotional support animals (ESAs) on our flights. An emotional support animal provides support for an individual with a mental health-related disability and is not trained to perform a specific task(s) or work. Frontier is implementing the following changes:
The ESA must be either a dog or a cat.
Each customer may bring only one ESA on the flight.
Advanced notice 48-hours prior to departure is required.
The ESA must be in a carrier that can be stowed under the seat in front of the customer or on a leash at all times while in the airport and onboard the aircraft.
A customer who traveled on an outbound flight prior to November 1, 2018 and is returning on or after November 1, 2018, will be allowed to transport the ESA(s) in accordance with the existing policy. Customers traveling with one or more emotional support animals after November 1 have the option to limit their travel to only one emotional support animal, to travel without their animal, or to receive a full refund if they no longer wish to travel.
